Upload your safety file (contractors)

You will complete your safety file and send it for review.

ContractorAll plansContractors

What you'll need

  • An invite from the company you work for.
  • Your company documents ready.
  • Medical fitness certificates for the people on the file.

Steps

  1. 1

    Select My Files and open the safety file that shows Requested.

    My safety files — Requested highlighted1
  2. 2

    Open the company and select the Portal access tab. People shown as Active can sign in and add certificates to the file.

    Company page on the Portal access tab, showing key contact seats and an Active person2
  3. 3

    Open their name, then select Add certificate.

    Team member — Add certificate highlighted3
  4. 4

    Choose the Type, for example Medical Fitness.

    Add certificate — Type highlighted4
  5. 5

    Set the Expiry date, or tick Never expires.

    Add certificate — Expiry date and Never expires highlighted5
  6. 6

    Select Choose file and pick the certificate.

    Add certificate — Choose file highlighted6
  7. 7

    Select Add certificate.

    Add certificate — Add certificate button highlighted7
  8. 8

    Back on the safety file, select Upload next to each required document and choose the file.

    Safety file — Upload highlighted8
  9. 9

    Select Submit for review.

    Safety file — Submit for review highlighted9

Tip

Manage your people any time under My Team Members. Open a name there to add or update certificates.

Note

A photo or PDF is required for each certificate. If the file comes back, the reason shows at the top. Fix it and submit again. The list of files is called My safety files.

What's next

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Updated 13 Oct 2026